Introduction
This Refund Policy was last updated on 20-07-2024 and applies to all products and services offered by Meganar Technologies (VSmartEngine).
1. General Refund Policy
- All sales are final for digital products and services
- We offer free trials and demos to evaluate before purchase
- No refunds after product delivery except as required by law
2. Exceptions
Refund requests may be considered under these circumstances:
- Duplicate or accidental charges
- Failure to deliver purchased product within 14 days
- Major undisclosed product defects
3. Refund Process
- Submit request via email to support@vsmartengine.com
- Include order details and reason for request
- Processing time: 7-10 business days
- Refunds issued to original payment method
4. Product Delivery
Purchased products will be delivered within 7 working days after payment confirmation. We provide setup assistance via Zoom and email.
5. Policy Changes
We reserve the right to modify this policy. Continued use of services constitutes acceptance of changes.
Contact Us
For refund inquiries, please contact us at support@vsmartengine.com or +91 95661 91759.